Case Studies and Testimonials

Twisted pairs

There’s nothing more frustrating than for you to spend hours installing an all-singing WiFi system in your home, only to find that it doesn’t work. And even more frustrating  – when it seems to work some of the time and not others.

The answer? Ask Invisible Network to perform a full WiFi Survey and Audit.

That’s what customer Olly Norton did when his new system was causing him problems. It didn’t take us long to discover what was going on – it was twisted pairs. Using a very clever and extremely expensive piece of testing equipment, we were able to identify which of the several access points had been wired incorrectly, check each for a good signal and advise Olly how to correct the problem.

His comment?

I have a lovely neat cabinet downstairs with a patch panel, switch and router all enclosed within. Fixing the split pairs in the wiring has made the world of difference. I’m getting between 2 and 3 times the speeds I was before but crucially the intermittent and unreliable performance has gone. Most brilliant of all is the wired backbone now works exactly as I originally wanted and I have been able to add access points without issue in about 2 minutes. Given that I have spent dozens of hours of frustration trying to set these up previously and just been unable to get it to work as it should; this is simply a delight!

I would never have found that split pair problem and would have remained frustrated and annoyed that I was unable to set up a simple wireless network. Who knows how long I would have put up with slow, unreliable internet and patchy wifi.

Thanks to your service I now have super-fast and reliable wifi coverage in every part of my home and garden – and you can quote me on that!!

Five-Storey Entertainment

Bath’s Georgian architecture is beautiful, but it can be nightmare for normal WiFi. We were called in to look at a very stylish five-story Georgian townhouse, sensitively converted into a restaurant, conference rooms, apartments, cocktail bars and function rooms, with an office HQ above that.

We had to make sure the WiFi was strong from the rooftop down to the cellar bar and nightclub below. Plus we had to ensure each conference room had its own discrete system, and the capability for full audio and visual conferencing.

We succeeded – every room and floor is now covered by our Invisible Network. They even held Bath’s first ever ‘Tweet-up’ here. We had been commissioned to design the system so that around 50 people could be logged-on to the WiFi at any one time and receive full signal. That evening over 200 attended, and all happily got online.

A Very Special Pub

In Bath, there’s an historic free house with live music on the edge of city centre. Since 2013, it has been co-operatively owned by 536 of its customers, fans and workers. It remains, to date, the largest pub buyout project in Britain.

Installing wide-area WiFi presented a number of problems. For a start, it’s a very old Georgian building with thick stone walls. Then there’s the size – it’s a large pub, with a garden and a separate function room behind that. There was also an existing WiFi system in place, but, as with so many other WiFi systems, this presented a considerable risk as it was quite easy to accidentally browse beyond the WiFi system, even to the point of logging in to the accounts system and tills.

Invisible Network was able to help. With the system we installed, security is guaranteed. All guests are now greeted with a friendly ‘what’s on’ list of upcoming bands, and the opportunity to join the mailing list, increasing take-up from an average 15 a month to over 80 in the first three weeks. Our system can also track whether customers have been before, how long they stay and what their preferences are, making targeted marketing very easy for the management team.

A Large Field in Somerset

We don’t really talk a lot about this, largely because it’s something we’ve been doing for many years – for the love, not the money. In fact, we run this free of charge. Nonetheless, we are sharing this example because we were the first to provide access to WiFi on the site, many years before it became publicly available. (We still have fond memories of all the journalists making their way to our acoustic area to get a signal and file their reports.)

We were also the first to come up with a complete ticketing and accreditation system, able to produce passes on site, there and then. The system had barcoding and could even locate a missing band member, as well as control all the onsite catering. This was at a time when electronic systems of that type were unheard of at festivals or anywhere else. Believe us when we say that that all this was no mean feat, especially when you remember that this was in the days before handheld phones became the norm. We were even making whole desktop computers run reliably outdoors in the muddy fields.

Why tell you this? To let you know that we’ve been involved in Networking and WiFi for far longer than most, and that you can trust us to find exactly the right solution for any project you may be looking at, big or small.